# Versed

Generated on every request from the same data modules as the pages, so this file cannot
drift from what a visitor reads. Owner: the Versed operator; re-check date: every deploy.

> An embeddable AI support widget plus a Discord ticket bot for stores whose community lives
> in Discord. The AI answers from the owner's knowledge base on their site and inside Discord
> tickets run by the owner's OWN bot (bring-your-own-bot; the bot wears the store's name and
> icon). Live chat, the inbox, unlimited teammates and the full ticket lifecycle are free
> forever; answers are the only thing you ever pay for. Handing a chat to a person is never billed.

Key facts (as of 2026-08-23):

- Install: one script tag; the widget runs in a genuine cross-origin iframe and loads no
  third-party fonts or CDNs.
- Knowledge: import a docs site or files (Markdown, CSV, JSON, TXT, PDF, DOCX); one-click
  export (JSON, Markdown, CSV) on every plan including Free; conflict detection at save time;
  an unanswered-questions queue.
- Honesty rules: the assistant answers only from the knowledge base, declines what it cannot
  ground, will not derive figures it does not have, and always offers a person when one is
  asked for.
- Discord: first-party ticketing (panels, opening forms, claiming, close requests, reopen,
  transcripts, per-panel permissions) on the tenant's own registered bot, free on every plan.

## Pricing (same source as /pricing and /pricing.md)

- Free: $0 forever, 150 answers a month
- Pro: $29/mo, 2,200 answers a month
- Studio: $99/mo, 8,500 answers a month
- Scale: $299/mo, 28,000 answers a month
- Enterprise: custom, custom volume

Topups are also the pay-as-you-go rate: 500/$10, 2,500/$45, 10,000/$150. Hard spend cap by
default; auto-topup is opt-in with an owner-set ceiling. A two-seat store at 500 conversations
a month fits Pro at $29.

## Pages

- /: the product
- /features: every shipped feature in full, with the unbuilt list labelled at the end
- /pricing: plans, the calculator, the never-billed list, the cap mechanic
- /pricing.md: this pricing in Markdown, generated from the same source
- /features.md: the feature catalog in Markdown, generated from the same source
- /demo: a live demo of the widget