# Versed pricing

Generated from the same source as https://versed.chat/pricing on 2026-08-23. If this file
and the page ever disagree, that is a bug; tell us.

## The model

One answer is one reply the assistant actually wrote. Not a conversation, not a resolution, not a message from a visitor. However many times it had to check your knowledge to write that reply, it still counts as one.

Live chat, the inbox, unlimited teammates on every paid plan, and the full Discord ticket bot
(your own bot, real tickets) are all free. You only ever pay for answers.

| Plan | Price | Answers included | Effective rate per answer | Discord servers | Widget badge |
|---|---|---|---|---|---|
| Free | $0, forever | 150/mo | n/a | 1 | shown |
| Pro | $29/mo | 2,200/mo | $0.0132 | 3 | removable |
| Studio | $99/mo | 8,500/mo | $0.0116 | 10 | removable |
| Scale | $299/mo | 28,000/mo | $0.0107 | unlimited | removable |
| Enterprise | custom | custom | floor $0.010 | unlimited | removable |

## Topup packs (also the pay-as-you-go rate)

- 500 answers for $10 ($0.020 per answer)
- 2,500 answers for $45 ($0.018 per answer)
- 10,000 answers for $150 ($0.015 per answer)

## Never billed

- Handing a chat to your team, including the summary we write for them. Some platforms bill a handover as a successful outcome. We never will.
- Replies typed by a person, in the chat, the inbox or Discord.
- Looking things up inside one answer. One answer counts once, however many times it had to check.
- Anything that goes wrong on our side, including a second, closer look at a photo.
- Replies our own safety checks stopped.
- Misuse and off-topic questions, which are turned away before anything runs.
- Saying hello first.
- Testing it yourself, and the tester says so on screen.
- Housekeeping we do for you: summaries, tidying tags, quality checks, drafts and spotting clashes.
- Unreadable images. If the assistant cannot make out a photo, the image surcharge is waived and the retake coaching is free.
- Setting your assistant up. While Versed is in beta, the work the dashboard assistant does for you, finding, drafting and proposing knowledge entries, is free on every plan.

## The cap

Hard stop by default: when your monthly answers run out the assistant stops and your chosen
handover to a person takes over. No surprise charges. Auto-topup is opt-in with an owner-set
dollar ceiling. Warnings at 50, 80 and 100 percent. Every answer you were charged for appears
in a ledger you can query.