Support for shops and communities

Your customers ask at 2am.They get an answer.

Answers come from what you have taught it, in your voice. What it cannot answer goes to your team in Discord, on a bot that is yours.

Start free Try the live demo

Free forever. No card.

Harbor Supply Co.

Replies in seconds

Do you restock the field kettle?

First Friday of every month. I can swap your order over to one, but I'll bring in the team to change order #1042. From your knowledge: Restocks

Write a reply…

When it cannot answer,a person on your team can.

The chat lands in your Discord as a real ticket your team can claim, work and close, with every reply syncing back to the customer on your site. They never leave the server they already sit in all day.

It runs on a bot you register, so it wears your name and your icon, asks for least-privilege permissions, and never queues behind anybody else's verification.

Of the eight support platforms we measured on 2026-08-23, four ship no Discord at all and none lets you bring your own bot. Counted by hand, inside the products.

From your DiscordMaya claimed it

Sam wants order #1042 swapped to the field kettle. The chat is attached and the order has not shipped.

Maya, your team

On it. Sam, swapping that now, your new confirmation is on its way.

Five things it doesthat you would otherwise do.

Ticketing on your own bot: Panels, claiming, close requests, transcripts and staff threads, running on a bot that wears your name and your icon. Free on every plan.
It only ever answers from what you taught it: Import your help site or your files, and every answer cites the entry it came from. When two entries disagree, you hear about it at save time.
It says when it does not know: No invented prices, no guessed delivery dates, and a person the moment one is asked for. It is an AI, it says so on every reply, and a person is one tap away.
One line of code, and it looks like yours: Panel shapes, colours, launcher and fonts, in light and dark. It runs sealed off from your site, so nothing there can read the conversation.
Your whole team, at no extra cost: Unlimited teammates on every paid plan, with per-person permissions. Take over a chat mid-thread from the dashboard, the desk or Discord.

Everything it does, in full. Nothing on that page is a roadmap. What is not built yet is listed at the end and labelled.

Everything else is free forever.You only ever pay for answers.

Live chat, the inbox, your whole team and the Discord ticket bot cost nothing, on every plan. An answer costs about a cent, and you set the ceiling it stops at.

Free

150 answers a month, renewing forever

Free forever, not a trial. Live chat, the inbox and the full Discord ticket bot, with 150 answers that renew every month.

Pro

$29/mo

2,200 answers a month included

For one store with a real community. Unlimited teammates, the badge comes off, and roughly 600 answered conversations a month.

Studio

$99/mo

8,500 answers a month included

For a busy shop or several brands. Around 2,400 answered conversations a month, and ten Discord servers.

Work out what your month would cost

Two ravens work here.Meet Quill and Rook.

Quill asks.: I answer your questions about Versed, right inside the dashboard. Short answers, the right page, then out of your way.
Rook does.: I do the hands-on work: drafting replies, editing knowledge, changing settings. Every change is a proposal you approve first.

One line, tonight.Your community is already asking.

<script src="https://versed.chat/loader.js" data-site="your-key"></script>

That is the whole install. Nothing on your site can read the conversation, and nothing we ship can touch your site.

Start answering tonight